PRIVACY POLICY
A legal disclaimer
​1. Introduction
Creator Not Consumers, LLC (the “Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share when you purchase, browse, or interact with our e-commerce aromatherapy products, content, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information, and your rights regarding that information. By using or accessing our Services, you agree to the practices described herein.
2. Definitions
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Personal Information: Information that can identify, contact, or locate you, including your name, email, phone number, billing/shipping address, payment information, purchase history, and usage data.
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Services: Includes our e-commerce platform, subscription services, newsletters, content, products, promotions, and any related digital or physical offerings.
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Processing: Any operation performed on Personal Information, including collection, storage, use, disclosure, or destruction.
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You: Any individual who accesses or uses our Services.
3. Information We Collect
We collect information necessary to provide, operate, and improve our Services:
a. Contact & Account Information
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Name, email, phone number, billing and shipping addresses.
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Account login credentials for subscription services.
b. Transaction & Payment Data
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Purchase history, payment details, subscription status, and shipping preferences.
c. Device & Usage Data
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IP address, browser type, operating system, pages visited, time and date of access, clickstream, and interaction with products or content.
d. Marketing & Preferences
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Preferences, survey responses, reviews, and communication history for personalized product recommendations.
e. Third-party Data
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Publicly available information or data obtained from trusted partners to optimize services and marketing.
4. How We Use Your Information
We use Personal Information to:
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Provide, operate, and maintain our e-commerce platform and products.
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Process orders, payments, subscriptions, and returns.
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Deliver personalized aromatherapy product recommendations and promotions.
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Communicate with you regarding orders, updates, promotions, or changes to Services.
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Analyze trends, user behavior, and purchasing patterns to improve product offerings.
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Prevent fraud, enforce Terms of Service, and comply with legal obligations.
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Perform any additional uses disclosed to you or authorized by applicable law.
5. Disclosure of Information
We may share your information as follows:
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Service providers: Payment processors, shipping carriers, IT providers, marketing platforms.
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Affiliates & partners: Only to provide services or products you have opted into.
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Legal requirements: When required by law or to protect the Company’s rights, property, or safety.
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Corporate transactions: Sale, merger, or acquisition may transfer your data.
We do not sell your Personal Information for third-party marketing unless you explicitly consent.
6. Data Retention
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Personal Information is retained only as long as necessary to fulfill the purposes outlined here.
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Aggregated or anonymized data may be retained indefinitely.
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Secure deletion or anonymization occurs once data is no longer required.
7. Security
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We employ administrative, technical, and physical safeguards to protect your Personal Information.
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While we strive for robust security, no system is completely secure. You acknowledge and accept the inherent risks in using digital and e-commerce services.
8. Your Rights
Depending on your location, you may have rights to:
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Access and receive a copy of your Personal Information.
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Correct, update, or request deletion of your Personal Information.
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Opt-out of marketing communications or personalized offers.
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Object to or restrict certain data processing.
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Exercise rights under laws such as CCPA or GDPR, where applicable.
To exercise these rights, contact us at the details below.
9. Cookies and Tracking
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We use cookies, web beacons, and similar technologies to enhance your shopping experience, track website usage, and provide personalized product recommendations.
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You may manage or disable cookies through your browser, but some Services may be limited.
10. Children’s Privacy
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Our products and Services are not directed to children under [13/16—choose jurisdictionally].
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We do not knowingly collect information from children under this age.
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If we become aware of accidental collection, we promptly delete the data.
11. Limitation of Liability & Indemnification
To the fullest extent permitted by law, you release, indemnify, and hold harmless Creator Not Consumers, LLC, its affiliates, officers, directors, employees, agents, and successors from all claims, liabilities, demands, or losses, including direct, indirect, incidental, or consequential damages, arising from:
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Your access or use of the Services or products.
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Any alleged breach of this Privacy Policy.
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Unauthorized access or use of Personal Information.
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Reliance on products or Services, including aromatherapy results or health-related expectations.
Maximum liability is limited to the greater of (a) the amount paid to the Company in the prior 12 months, or (b) USD 100. This applies even if advised of potential damages and survives termination of Services.
12. International Transfers
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Your information may be processed or stored in countries outside your residence.
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We implement safeguards consistent with applicable law to protect your data.
13. Changes to Privacy Policy
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Updates may occur at any time.
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The effective date will be posted at the top of this policy.
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Continued use of Services constitutes acceptance of changes.
14. Governing Law
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This policy is governed by the laws of [Insert State, e.g., Georgia], without regard to conflicts of law.
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Legal actions must be filed exclusively in courts located in [Insert Venue, e.g., Fulton County, Georgia].