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SHIPPING POLICY

A legal disclaimer

Shipping Policy – Creator Not Consumers, LLC

Effective Date: 11/01/2025

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Creator Not Consumers, LLC (“we,” “us,” or “our”) is committed to delivering your aromatherapy products safely and efficiently. By purchasing our products, you agree to the following shipping terms:

 

1. Shipping Destinations

  • We currently ship to [Insert Countries/Regions].

  • International shipping may be subject to customs, duties, or taxes, which are the responsibility of the recipient.

 

2. Processing Time

  • Orders are typically processed within 1–3 business days.

  • Personalized or custom products may require additional processing time, which will be communicated at checkout.

 

3. Shipping Methods & Delivery Times

  • Standard, expedited, and overnight shipping options may be available at checkout.

  • Estimated delivery times:

    • Standard Shipping: 5–10 business days (domestic)

    • Expedited Shipping: 2–5 business days (domestic)

    • Overnight Shipping: 1–2 business days (domestic)

  • Delivery times are estimates and cannot be guaranteed due to factors outside our control (weather, carrier delays, holidays).

 

4. Shipping Costs

  • Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method.

  • Any applicable taxes, customs duties, or import fees are the responsibility of the customer.

 

5. Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Tracking updates are provided by the shipping carrier and may be delayed depending on their system.

 

6. Risk of Loss

  • Risk of loss passes to the customer once the order is delivered to the shipping carrier.

  • In the event of damage during transit, please contact hello@creatornotconsumers.com immediately.

 

7. Lost or Damaged Packages

  • If your order is lost or arrives damaged, contact us within 7 days of estimated delivery.

  • We will investigate and, at our discretion, provide a replacement or refund, including shipping costs for defective or damaged products.

  • Provide photos and details to expedite resolution.

 

8. International Shipping Considerations

  • Customs regulations, taxes, and import duties vary by country. Customers are responsible for complying with local laws and paying any fees required by their country.

  • Shipping times for international orders may vary significantly due to customs processing.

 

9. Contact for Shipping Issues

Email: hello@creatornotconsumers.com
Hours: 7:00 AM – 7:00 PM EST

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